Refund policy
RETURN AND REFUND POLICY
At Aphelios, we stand behind every product we sell. If you're not completely satisfied, we've got you covered.
30-Day Money Back Guarantee
We offer a full 30-day money back guarantee from the date of delivery. If you're not happy with your purchase for any reason, simply contact us and we'll make it right — no hassle, no runaround.
Eligibility for Returns
- Item must be returned within 30 days of delivery
- Item must be in its original packaging or reasonably intact condition
- Proof of purchase required (order confirmation email)
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with a photo and we will send a free replacement or issue a full refund — your choice.
How to Start a Return
Email us at support@aphelios.com with your order number and reason for return. Our team will respond within 24 hours with return instructions.
Refunds
Once your return is received and inspected, your refund will be processed within 5–7 business days back to your original payment method.